MADE-BY provides a practical approach to improving social and environmental conditions within a brand’s supply chain. We work together on a realistic step by step strategy of improvement which is then communicated to the public via annually published scorecards and a variety of communication tools.

Please check for more information.

Keep up-to-date with MADE-BY events and discussions by joining the new MADE-BY fan page on facebook.

Job Title: Full-time Office Manager

Reports to: General Manager UK

Location: 28 Mortimer Street, London. W1W 7RD

Prime purpose of this role: To provide full admin support for the UK MADE-BY office.

Start Date: 1st July 2009

· Full responsibility for the day to day management of the office, including ordering of office supplies, office furniture, set up of subscriptions/publications.

· To provide administrative support to the UK General Manager.

· Ensure that all insurances are in place and kept up to date.

· Maintain databases when required.

· Full responsibilities for team travel arrangement.

· Organisation of meetings and minute taking.

· Maintain the electronic and paper filing systems.

· Answering the phone and message taking for members of the team.

· Finance duties including:

- Processing and payment of all internal and external invoices, including team expenses.

- Maintaining and updating finance spreadsheets when required.

· HR administration including :

- Keeping all records of annual leave and sickness updated

- Co-ordination of set up for new starters/interns.

- Maintain standard forms (in liaison with the UK General Manager & HR) for annual leave, sickness, health and safety and other policies.

· To work with the team on MADE-BY promotional activities – Trade Shows, fashion/in-store events etc.

· Some travel involved.

May be required to work additional hours outside of normal office hours in order to ensure role responsibilities are met.


This role is ideally suited to a highly skilled Office Manager with a professional attitude balanced with an outgoing and fun personality. The position will suit a team-player with experience in a similar position who is now looking for a new challenge in a young and vibrant organisation.​

· At least 5 years solid experience in secretarial/admin roles with relevant qualifications.

· Excellent communication skills, both verbal and written.

· Must have strong attention to detail who is a born organiser and tidy.

· Superb telephone manner and client liaison skills.

· A methodical, flexible and thorough approach with the ability to multi-task and prioritise workload.

· Must be able to work independently.

· Understanding of sustainability a bonus but not essential.

Salary – competitive and dependent on experience


Please send all applications to

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